Unitymedia Soforthilfe

The Unity Media "Emergency" app Helps with Problems with the Internet

The "immediate help" app from Unitymedia helps to identify and resolve possible problems of your Unitymedia modem or router - simply and step by step. The best thing about it: without providing technical understanding, detailed instructions within the app enables you to remedy connection difficulties independently, so that you can get back to the Internet / WLAN as soon as possible.

The following routers/modems are currently supported:

• Cisco Epc3208

• Cisco Epc3208g

• Cisco Epc3212

• FRITZ! Box 6320 V1 and V2

• FRITZ! Box 6360

• Motorola SBV5120

• Motorola SBV5121

• SA EPC2203

• Technicolor TC 7200

• Horizon HD recorder

• Ubee EvW 3226

Follow more routers/modems.

Feedback:

Your opinion is important to us and helps us to continuously improve the Unitymedia "Immediate Aid" app. Our team will be happy to help for feedback, comments and problems at www.unitymedia.de/kontakt.

Please note the following information:

• The app is aimed at customers with an internet connection from Unitymedia

• No liability is assumed with permanent problems with the router / modem. Please contact the Unitymedia customer service immediately with problems that cannot be resolved with the "immediate help" app.

• We do not assume any guarantee if the application or individual functions of the application should not be available at short notice due to technical disorders.

Have fun and success with the problem with the Unitymedia "Soforthilfe" app!

What's new in the latest version 1.6

So that you can optimally use the app on your smartphone, we constantly develop the app and adapt the functions. We have currently made smaller bug fixes.

We look forward to your feedback!